Resume

• Lead a cross-functional team of up to 14, including developers, system administrators, and vendors, managing hiring, task assignment, project scope, timelines, and resource allocation
• Architect RESTful services and coordinate infrastructure and application changes; produce API documentation, integration patterns, and operational runbooks
• Evaluate and integrate emerging technologies including AI-assisted development tools and cloud-based platforms to improve team efficiency and system reliability
• Apply Agile project management using JIRA for sprint planning, risk tracking, and stakeholder communication

Leadership & Supervision

• Served as the senior technical authority and second-in-command to the board, directing all IT strategy, infrastructure decisions, and technology initiatives
• Hired, supervised, and managed cross-functional teams of up to 14 developers, system administrators, and vendors for 8+ years, including performance oversight, mentoring, and technical direction
• Directed project prioritization, resource allocation, and strategic planning across multiple concurrent technical initiatives

Infrastructure & Systems

• Designed, deployed, and maintained hybrid server environments across 25 globally distributed nodes, processing 56,000+ transactions per second with 100% uptime and zero security breaches over 9 years
• Administered Microsoft and Linux server environments, Microsoft 365 tenant configuration, Exchange mail services, and cloud-based application platforms
• Managed distributed database systems with SQL-driven data flows, performance optimization, and data integrity validation

Cybersecurity & Policy

• Developed and enforced IT policies, security protocols, and operational procedures in collaboration with organizational leadership
• Led cybersecurity operations including risk assessments, security architecture design, and incident response planning
• Invented patented authentication and key exchange protocols (USPTO #10,650,375; one patent pending) — 8 years of hands-on security engineering in production systems

Project Management & Documentation

• Managed complex IT projects through full lifecycle: requirements, architecture, development, testing, deployment, and maintenance
• Evaluated vendor solutions and emerging technologies, making procurement and implementation recommendations
• Created comprehensive technical documentation including system configurations, architecture standards, and operational procedures
• Designed and tested disaster recovery and business continuity plans; achieved zero data loss across all infrastructure over 9 years
• Represented the organization in technology partnerships and external collaborations across multiple jurisdictions

• Taught system administration, Microsoft certification (MCSE, MCDBA), database design, networking, cybersecurity, cloud infrastructure, and web programming for 23 years
• Developed curriculum aligned with industry certification standards; continuously updated content to reflect emerging trends in AI, cloud services, and automation
• Mentored hundreds of students transitioning into IT careers, many of whom now serve in key IT roles throughout the region
• Collaborated with faculty and administration on curriculum development, program assessment, and departmental committees
• Also taught as Cisco Academy Instructor at Shasta College (2001) and A+ Certification Instructor at Oroville Adult School (2000)

• Achieved nearly 100% system uptime and zero data loss throughout 5-year tenure as the sole IT administrator
• Designed and installed complete network infrastructure for an 11,000 sq. ft. facility including all cabling, routing, switching, VLANs, wireless, and server deployment
• Managed Active Directory environment including user accounts, group policies, organizational units, and security permissions
• Administered Windows Server technologies: DNS, DHCP, IIS, file services, print services, and Microsoft Exchange mail servers
• Managed Microsoft Exchange environment including mailbox provisioning, distribution groups, and mail flow configuration
• Designed, configured, and procured all computers, servers, and networking equipment; managed vendor relationships and budgets
• Implemented system backup procedures and disaster recovery plans ensuring business continuity
• Consulted for additional enterprise clients on security architecture, infrastructure design, and data management solutions